FAQs

Holiday Camps

What does my child need to bring with them to a camp?

  • Your child will need to bring a packed lunch, a drink & suitable clothing for the day (eg, waterproof if it is raining, sunhat if it’s hot).

What time are the camps?

  • A standard day on our camps is a 9AM-3PM. Additional hours are available at an extra cost.

Where are the camps?

  • Fundays takes place at Hayesdown First School (BA11 2BN).
  • Event days take place at Hayesdown First School (BA11 2BN).
  • Frome Town United Football Camps take place at Frome Town United (BA11 4LJ)
  • Freshford United Football camps take place at Freshford United (BA2 7TB)

Where do I go to sign my child(ren) in/out?

  • Please walk straight through the main blue gates of the school site & head directly towards the member(s) of staff signing children in/out on the right hand side of the main building. If there are no members of staff present. Please follow directions as stated on our notice boards. Signing in takes place between 9:00am – 9:15pm & signing out takes place between 2:50pm – 3:10pm. 

What time is the children lunch?

  • The children typically have their lunch between 12:15PM – 1:15PM.

Can my child change camp on the day?

  • If your child is booked onto a camp and wishes to change, we will do everything we can to move them, however we cannot always guarantee it as spaces are limited on our camps.

Does you offer sibling discount?

  • If you have 2 or more siblings attend our holiday camps on the same day, £1 per sibling will be discounted form your total per day.

Does my child need football boots & shin pads for football camp?

  • If your child is attending out football camp, it isn’t a necessity they have football boots or shinpads, but we would recommend it.

I have booked the wrong date or camp by accident; can I change it?

I have booked a standard day (9:00AM – 3PM) but need to add an early drop off/late pick up option. Can I add this onto my booking?

What happens if my child falls ill on the day of the event and can’t attend?

  • IG Sports Coaching has a 24-hour notice cancellation policy in which you will be given a refund. If your child falls ill on the day of a camp/event day, it is at IG Sports Coaching’s discretion as to whether a refund is to be offered.

Can I pay by childcare voucher?

  • We accept childcare vouchers as a form of payment. Please contact bookings@igsportscoaching.co.uk to confirm we are associated with your chosen provider.

Are children allowed to bring in nuts?

  • IG Sports Coaching LTD has a no nuts policy.

My child is allergic to a certain food. What should I do?

  • Please write in the ‘medical information’ on your child’s booking details which food they are allergic too. During snack & lunch times our staff members will spread children out appropriately if necessary

When entering my childs date of birth (who is 5 or older) an error message appears. What should I do?

  • Please make sure you are not using  ‘safari’ as the internet browser. We would recommend google chrome.

What do the different bubbles mean?

  • The different bubbles are our way of splitting children into manageable sized groups. If you wish for children to be together, we advise you t book into the same bubble where possible. Where stated, the different bubbles may be split into age groups so children are taking part in appropriate activities for their age.

Football Development

What does my child need to wear?

  • Children must wear moulded football boots, shin pads with appropriate sporting clothes (waterproof is raining)

Where & when does the session take place?

  • The session takes place on the 4G pitch at Selwood Academy, (Berkley Road, Frome, BA11 2EF) 5PM – 6PM during Somerset school term time only.

Socceroos

Where & when does the session take place?

  • The session takes place at Vallis Youth Centre (Vallis Road, Frome, BA11 3EF) on Saturday mornings at 9:45AM -10:30AM during Somerset school term time only.

How much is the session?

  • Each session is £7 which is to be paid as a termly block, EG, if there is 6 sessions in the block, you will make a payment of £42. A single one-off session can be booked (for those who want to attend sporadically) at an additional cost of £7.50. We can take cash, credit or debit card payments.

School Clubs

Can I pay by childcare voucher?

  • We accept childcare vouchers as a form of payment. Please contact theo@igsportscoaching.co.uk to confirm we are associated with your chosen provider.